This is a known issue where there is a delay in Main-net syncing. It could take several minutes to hours for the transaction to show up. Please be assured that your payment is being tracked on the back-end and will reflect on your account. It might just take a while. Our engineers are working on work-arounds. Stay tuned!
Articles in this section
- I made a payment, but my account is not reflecting the right balance
- Video 1: Register for PatientTruth
- Video 2: Buy Tokens and Subscribe
- Video 3: Upload Records and Share
- Check out our Quick Links for other articles...
- I cannot log in - I forgot my password
- Note on supported browsers
- What is PatientTruth?
- How different is PatientTruth from my health network patient portal?
- What is the difference between PatientTruth and the Embleema blockchain?